Difference between revisions of "FAQ"
From 1Archive help
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* [[When clicking on the scan icon of a scan batch, I get a dialog that says "System update required"]] | * [[When clicking on the scan icon of a scan batch, I get a dialog that says "System update required"]] | ||
* [[Technical_requirements#Webscanning|Supported browsers for webscanning]] | * [[Technical_requirements#Webscanning|Supported browsers for webscanning]] | ||
| − | * [[Supported file types for | + | * [[Supported_file_types_for_upload|Supported file types for upload]] |
* [[media:Onea_Webscanning_Configuring_Kofax_VRS.pdf|How do I configure Kofax VRS of 1Archive webscanning?]] | * [[media:Onea_Webscanning_Configuring_Kofax_VRS.pdf|How do I configure Kofax VRS of 1Archive webscanning?]] | ||
* [[Why is the current period not suggested as default when creating a scanbatch?]] | * [[Why is the current period not suggested as default when creating a scanbatch?]] | ||
Revision as of 14:50, 19 September 2017
Contents
1 Webscanning
- When clicking on the scan icon of a scan batch, I expect the webscanning to open, but I get a file download dialog box instead.
- I have a popup "Cannot Start Application"
- When clicking on the scan icon of a scan batch, I get a dialog that says "System update required"
- Supported browsers for webscanning
- Supported file types for upload
- How do I configure Kofax VRS of 1Archive webscanning?
- Why is the current period not suggested as default when creating a scanbatch?
- An empty document is shown after scanning
2 Mail
- Not all of my files sent with e-mail are in the archive
- My e-mail is in status "No OCR needed" or "Error"
3 E-invoicing
4 Validation
- Why is the supplier/customer not recognized?
- Why are the "Net amount", "VAT amount" and "Total amount" fields marked red?
- How do I use wildcards?
- How do I configure my reminder settings?
- An error occurs when using the VIES validator to add a supplier
- My scanned outgoing invoices are not visible in the archive
- Filtering on multiple values in one field isn't working
- I can't see an image in Firefox
