Difference between revisions of "Why is the supplier/customer not recognized?"
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(Created page with "Possible reasons: - No words like “Vat ID” or “BTW” around the vat ID (1) <br/> - Data not in de supplier database (2) <br/> - Bad scan quality (3) <br/> image:Rec...") |
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| − | + | Suppliers and customers are recognized based on following fields: | |
| + | * VAT ID | ||
| + | * Bank account | ||
| + | * IBAN number | ||
| + | * Website | ||
| + | * E-mail address | ||
| − | + | There are different possibilities that could cause the supplier/customer not being recognized: | |
| − | + | # There are no words like "VAT ID" or "BTW" around the VAT ID on the document. | |
| − | + | # The data (VAT ID, bank account, IBAN, ...) is not defined for the supplier/customer in 1Archive. | |
| + | # The quality of the scanned image is bad. | ||
[[image:Recognition1.png|777x479px|link=]] | [[image:Recognition1.png|777x479px|link=]] | ||
[[image:Recognition2.png|777x479px|link=]] | [[image:Recognition2.png|777x479px|link=]] | ||
Latest revision as of 11:32, 25 October 2016
Suppliers and customers are recognized based on following fields:
- VAT ID
- Bank account
- IBAN number
- Website
- E-mail address
There are different possibilities that could cause the supplier/customer not being recognized:
- There are no words like "VAT ID" or "BTW" around the VAT ID on the document.
- The data (VAT ID, bank account, IBAN, ...) is not defined for the supplier/customer in 1Archive.
- The quality of the scanned image is bad.
