Difference between revisions of "Handling invoices in exception handling"

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'''Location: ''' Archive - My tasklist – Exception Handling
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'''Where to find these invoices?'''<br/>
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<br/>
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[[image:exception_handling.png|link=]]<br/>
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Invoices go into Exception handling cause of following reasons:
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<br/>
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* When after recognition, invoice date is in the future.
 
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* When after recognition, due date is before the invoice date
 
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* When after arrival in ScanPro, a duplicate invoice was found.  
 
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* When after booking, an error returned.
 
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The error message can be consulted when you hover over the exception icon:
 
  
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'''What does it mean to have an invoice in exception handling?'''<br/>
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An invoice is placed in ''"Exception handling"'' when:
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* after recognition, the invoice date is in the future.
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* after recognition, the due date is before the invoice date.
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* after arrival in 1Archive, a duplicate invoice was found.
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<br/>
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The error message, and thus the reason why the invoice came in ''"Exception handling"'', can be viewed by hovering over the [[image:error.png|link=]] "Error" icon.<br/>
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<br/>
 
[[image:Exception.png|link=]]
 
[[image:Exception.png|link=]]
  
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Handling these invoices is similar like handling invoices in “To validate”.
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<br/>{{info|Handling these invoices is similar to handling invoices in ''"To validate"''.}}<br/>
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{{warning|Note that when you validated the error and saved the document, it stays in status ''Exception handling''. Currently, 1Archive does not have the functionality to change the status of the corrected document.}}<br/>
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{{warning|An invoice that returns an error after booking goes into the ''"Booking errors"'' status.}}<br/>

Latest revision as of 10:05, 19 October 2016

Where to find these invoices?

Exception handling.png

What does it mean to have an invoice in exception handling?
An invoice is placed in "Exception handling" when:

  • after recognition, the invoice date is in the future.
  • after recognition, the due date is before the invoice date.
  • after arrival in 1Archive, a duplicate invoice was found.


The error message, and thus the reason why the invoice came in "Exception handling", can be viewed by hovering over the Error.png "Error" icon.

Exception.png


Info.png Handling these invoices is similar to handling invoices in "To validate".

Warning.png Note that when you validated the error and saved the document, it stays in status Exception handling. Currently, 1Archive does not have the functionality to change the status of the corrected document.

Warning.png An invoice that returns an error after booking goes into the "Booking errors" status.

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