Difference between revisions of "When clicking on the scan icon of a scan batch, I expect the webscanning to open, but I get a file download dialog box instead."
From 1Archive help
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| − | Sometimes a file download dialog box opens instead. This means the client user should download the program and run this manually. | + | Sometimes a file download dialog box opens instead. This means the client user should download the program and run this manually.<br/> |
After doing so, the webscanning application will be started. | After doing so, the webscanning application will be started. | ||
Revision as of 10:48, 4 February 2014
The first time you start the webscanning - or a new version of the webscanning is available - a small program will be downloaded from the server.
Depending on the browsersettings of the client, the program will be launched immediately.
Sometimes a file download dialog box opens instead. This means the client user should download the program and run this manually.
After doing so, the webscanning application will be started.
