Difference between revisions of "When clicking on the scan icon of a scan batch, I expect the webscanning to open, but I get a file download dialog box instead."
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| − | The first time you start the webscanning | + | The [[image:scanner.png|link=]] "Scan" button is found in front of the scanning batch.<br/> |
| + | The first time you start the webscanning, or a new version of the webscanning is available, a small program will be downloaded from the server. | ||
| − | + | Depending on the settings of the browser of the client, the program will be launched immediately. | |
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| − | Depending on the | ||
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| − | Sometimes a file download dialog box opens instead. This means the | + | Sometimes a file download dialog box opens instead. This means the user should download the program and run it manually.<br/> |
After doing so, the webscanning application will be started. | After doing so, the webscanning application will be started. | ||
Latest revision as of 10:20, 25 October 2016
The 
"Scan" button is found in front of the scanning batch.
The first time you start the webscanning, or a new version of the webscanning is available, a small program will be downloaded from the server.
Depending on the settings of the browser of the client, the program will be launched immediately.
Sometimes a file download dialog box opens instead. This means the user should download the program and run it manually.
After doing so, the webscanning application will be started.
