Difference between revisions of "Not all of my files sent with e-mail are in the archive"
From 1Archive help
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| − | <br/>{{info|When a not supported file type is sent to a mailbox, the incoming mail will come in a status ''"No OCR needed"'' and an e-mail will be sent to the dossier manager, informing him that such a document is available.}}<br/> | + | <br/>{{info|When a not supported file type is sent to a mailbox or the e-mail has no attachment at all, the incoming mail will come in a status ''"No OCR needed"'' and an e-mail will be sent to the dossier manager, informing him that such a document is available.}}<br/> |
{{warning|When sending an e-mail with a PDF and an Excel file as attachments, a new scanbatch with only the PDF file will be generated.}} | {{warning|When sending an e-mail with a PDF and an Excel file as attachments, a new scanbatch with only the PDF file will be generated.}} | ||
Revision as of 10:32, 15 March 2017
When sending an e-mail with different file formats as attachment, it could occur that not all attachments are imported in the archive.
This is because some file types are not allowed for upload.
Allowed file types for e-mailing e-invoices:
- XML with embedded PDF
- XML with a reference to the PDF filename
Allowed file types for e-mailing paper invoices:
- TIF/TIFF
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When a not supported file type is sent to a mailbox or the e-mail has no attachment at all, the incoming mail will come in a status "No OCR needed" and an e-mail will be sent to the dossier manager, informing him that such a document is available. |
 |
When sending an e-mail with a PDF and an Excel file as attachments, a new scanbatch with only the PDF file will be generated. |
