Suppliers aren't synchronized with Venice

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There are two possible reasons why your suppliers can't be synchronized with Venice:

  1. The screen of suppliers is opened in Venice
  2. You added a new supplier in Venice, but it isn't correctly saved


You added a new supplier in Venice, but it isn't correctly saved

The following two scenario's could occur when adding a supplier in Venice:

Scenario 1:

  • Open list of suppliers
  • Click "New" without scrolling through the list
  • Add a new supplier and close the screen
  • The supplier is sorted in the list (with a black font)
  • When clicking BlockReload.png "Synchronize company"


Scenario 2:

  • Open list of suppliers
  • Scroll in the list
  • Click "New"
  • Add supplier and close the screen
  • The supplier is added at the bottom of the list (with a blue font)

Note.png The "Date modified" field of the "Suppl.btr" file (this is a Venice file) is NOT updated. When using the BlockReload.png "Synchronize company" button in 1Archive, the supplier will NOT be synchronized.

  • Close the list of suppliers

Note.png The "Date modified" field of the "Suppl.btr" file is updated, so when using the BlockReload.png "Syncrhonize company" button in 1Archive, the supplier will be synchronized.