FAQ

1 Webscanning

• When clicking on the scan icon of a scan batch, I expect the webscanning to open, but I get a file download dialog box instead.
• I have a popup "Cannot Start Application"

2 Validation

• Why is the supplier not recognized?
• Why do I have my 'net amount', 'vat amount' and 'tot amount' fields marked red?
• How do i configure Kofax VRS of Onea Webscanning?

3 Expert/M

• I cannot find the comment and descriptions of my posting lines on the invoice
• Error message on importing document in Expert/M: "guid should contain 32 digits with 4 dashes"