Difference between revisions of "OCR service"

Revision as of 15:13, 13 June 2018

1 General

The OCR service is used for recognizing and validating documents coming from an external source. Your app can make use of it by sending PDF documents to Onea Transfer (documentation can be found here).
Those documents will automatically be sent through our recognition server, where they will await validation by a manual validator.

The advantage of using a manual validator is we can increase the recognition percentage to a maximum.

Schematic overview of the flow:

1. Your app is sending a PDF document to the OCR service
2. The OCR service sets the status to PENDING and sends a uuid back
3. The OCR service sets the status to PROCESSING when the document is successfully received and ready to process

   The OCR service also pokes the given callback URL saying there was a statusupdate

4. Your app gets the PROCESSING status from the OCR service
5. The OCR service sets the status to VALIDATION when the document is successfully processed and ready for manual validation

   The OCR service also pokes the given callback URL saying there was a statusupdate

6. Your app gets the VALIDATION status from the OCR service
7. Now there are two possible events:
   1. The OCR service sets the status to CANCELLED when the document has been cancelled by the manual validator
   2. The OCR service sets the status to DONE when the document was successfully validated by the manual validator

   The OCR service also pokes the given callback URL saying there was a statusupdate

8. Your app gets the CANCELLED or DONE status from the OCR service
9. Your app gets the UBL data of the document from the OCR service

2 BilltoBox usecase

This is only applicable for companies for which the Value Added Service OCR & Scanning is set to Onea in BilltoBox.

2.1 Manual validation

This chapter is only applicable for manual validators.

Please see the link to Google Drive for dictionaries, example invoices, etc.

2.1.1 Login

The OCR service validation is located at https://ocr.onea.be. Login with your provided credentials. Once logged in, you will be redirected to the archive screen where you are able to see a list of all documents that still need to be validated.

2.1.2 Validation

Click the "View the document" button to open a document.

2.1.2.1 Available fields

Available header fields:

• Company VAT: the VAT number for the own company. This should always be prefilled by BilltoBox!
• Invoice type: the type of the invoice. Possible values are:
  • F: invoice
  • C: credit note
• Supplier/customer: the supplier from who the invoice came / the customer for which the invoice is intended.
• Supplier/customer VAT: the VAT ID of the supplier/customer. This field is read-only and cannot be edited.
• Invoice number: the number of the invoice.
• Invoice date: the date of the invoice.
• Due date: the date before which you have to pay the invoice.
• OGM: the structured bank transfer code.
• Currency: the currency used for the invoice.
• Net amount: the net amount of the invoice.
• Local net amount: when choosing a value other than EUR for currency, this field shows the net amount in EUR. This field is read-only and cannot be edited.
• VAT amount: the VAT amount.
• Total amount: the total amount of the invoice.

Available posting line fields:

• Net amount: the amount of the booking line. The default value is the net amount entered on the header.
• Line VAT amount: the VAT amount for this line

Fields shown in red are mandatory and need to be filled in to be able to validate a document. A field is shown in yellow when the recognition server is not sure of the value it found. These fields always need to be validated.

2.1.2.2 Available buttons

• "Close": close the current opened document.

If there are unsaved changes, these will be lost!

• "Save": save the changes you made in the document.
• "Cancel document": cancel the current document.
• "Validate": validate the current document.
• "Send with email": send the current opened document as an e-mail attachment to a certain e-mail address. This is only available for incoming invoices!

When cancelling a document, you need to provide a reason why you think this document should be cancelled. There are multiple possibilities to choose from:

• No invoice found: select this one if the document isn't an invoice.
• Other: select this one if you think for some reason the document should be cancelled. Please provide a comment explaining why you think the document should be cancelled.

2.1.2.3 Supplier/customer validation

When no existing supplier/customer could be found with the data found on the invoice, the system gives you the possibility to add a new one.

The supplier/customer field can be shown in orange, this means that there is already a proposal for creating the supplier/customer.

When a supplier is already selected (either by the recognition server, or by manually selecting one), you still can edit its data.
Use the "Add" or the "Edit" button to add or edit the supplier/customer.

Don't use the "X" icon in the supplier/customer field in Internet Explorer/Edge for clearing the field! This will not be picked up by the system and the already entered value will be sent to BilltoBox!

2.1.2.3.1 Available fields

• Active: should the supplier/customer be active or not?
• Code: the code for the supplier/customer. This field cannot be changed!
• Name: the name for the supplier/customer.
• External ID: the ID for the supplier/customer in an external package. This field should not be used!
• Aliases: the aliases for the supplier/customer.
• VAT ID: the VAT ID for the supplier/customer.
• Bank account 1: the bank account (IBAN) for the supplier/customer.
• E-mail: the e-mail address for the supplier/customer.
• Website: the website for the supplier/customer

2.2 Reports

To view the available reports for the OCR environment, follow these steps:

1. Open the reports via this url
2. Login with your credentials
3. Open the list of reports via View - Repository in the menu on top
4. Select the ocr folder located in Root - Organizations
5. Select the report you would like to see on the right

2.3 FAQ

2.3.1 Net and VAT amount fields are shown red

No tolerance is taken into account when amounts are entered into the document. "Net amount" + "VAT amount" should always equal "Total amount". When the fields are shown red, this means that the sum is not correct and the amounts need to be updated.
In case the fields are shown red and they are the same amounts as on the image, you can change the "Net amount" field so the sum equalizes.

Never ever change the "VAT amount" and "Total amount" fields to make sure the sum equalizes!

2.3.2 French invoices

When a French invoice enters the system and the supplier on this invoice has a Dutch name, you are allowed to edit the name and add the French variant to it.

For example:

1. An invoice for "Agence alimentaire fédérale" enters the system, but the supplier/customer is not recognized
2. You check the VAT number on the invoice and find a supplier/customer called "Federaal voedselagentschap"
3. You check the website of "Federaal voedselagentschap" to see if there is a French variant of the company
4. You see there is a French variant
5. You are now allowed to edit the name of the supplier/customer to "Federaal voedselagentschap/Agence alimentaire fédérale"

If there is no French variant of the company, you are not allowed to edit the name! In that case, you should create a new supplier/customer.