Difference between revisions of "When clicking on the scan icon of a scan batch, I expect the webscanning to open, but I get a file download dialog box instead."

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m (Onea moved page When clicking on the scan icon of a scan batch, I expect the web-scanning to open, but I get the file download dialog box in stead. to [[When clicking on the scan icon of a scan batch, I expect the webscanning to open, but I get a f...)
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Revision as of 09:00, 25 October 2016

The first time you start the webscanning - or a new version of the webscanning is available - a small program will be downloaded from the server.


StartWebscanning.png


Depending on the browsersettings of the client, the program will be launched immediately.


Launching.png


Sometimes a file download dialog box opens instead. This means the client user should download the program and run this manually.
After doing so, the webscanning application will be started.