Technical requirements

1 1Archive validation

• Windows PC with Windows XP/7/8/10 or Max OS X
• 4GB RAM memory
• Screen resolution of 1024x768
• Internet browser:
  • Microsoft Edge
  • Internet Explorer 8 or higher (no file-upload functionality)
  • Chrome
  • Firefox
  • Safari
• Adobe Acrobat Reader

2 Webscanning

• Windows PC with Windows XP/7/8/10
• 4GB RAM memory
• Screen resolution of 1024x768
• Harddisk with free disk space, to temporarily store scanned images
• Twain or Kofax VRS compatible scanner

2.1 Supported browsers for webscanning

Webscanning is only supported on Windows systems, not on Mac.

2.1.1 Microsoft Edge

No extra actions are required

2.1.2 Internet Explorer (version 8.0 or higher)

No extra actions are required

2.1.3 Google Chrome

Following component, “ClickOnce for Google Chrome”, or a similar ClickOnce extension is required to use the webscanning in Google Chrome.

• Download the extension ClickOnce for Google Chrome
• Click "Add to Chrome"
• After installation, restart Chrome

When you're getting the error "this page is not responding" try to disable the option "Use hardware acceleration when possible" in the settings or try to use a wired connection instead of wifi.

2.1.4 Mozilla Firefox

Following component, “FxClickOnce”, or a similar ClickOnce extension is required to use the web scanning in Mozilla Firefox.

• Download the extension FxClickOnce
• Click "Add to FireFox"
• After installation, restart Firefox
• When using webscanning, click the "ClickOnce Install" button in order to run the webscanning application

2.1.5 Safari

Not supported