Difference between revisions of "Suppliers aren't synchronized with Venice"

Latest revision as of 10:20, 2 February 2017

There are two possible reasons why your suppliers can't be synchronized with Venice:

1. The screen of suppliers is opened in Venice
2. You added a new supplier in Venice, but it isn't correctly saved

You added a new supplier in Venice, but it isn't correctly saved

The following two scenario's could occur when adding a supplier in Venice:

Scenario 1:

• Open list of suppliers
• Click "New" without scrolling through the list
• Add a new supplier and close the screen
• The supplier is sorted in the list (with a black font)
• When clicking "Synchronize company"

Scenario 2:

• Open list of suppliers
• Scroll in the list
• Click "New"
• Add supplier and close the screen
• The supplier is added at the bottom of the list (with a blue font)

The "Date modified" field of the "Suppl.btr" file (this is a Venice file) is NOT updated. When using the "Synchronize company" button in 1Archive, the supplier will NOT be synchronized.

• Close the list of suppliers

The "Date modified" field of the "Suppl.btr" file is updated, so when using the "Syncrhonize company" button in 1Archive, the supplier will be synchronized.