Synqup installation guide - Revision history

Onea: /* Prerequisites */

2022-02-17T09:14:39Z

‎Prerequisites

Onea: /* Prerequisites */

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‎Prerequisites

Onea: /* Prerequisites */

2021-11-23T07:26:57Z

‎Prerequisites

Onea: /* Prerequisites */

2021-11-18T10:11:06Z

‎Prerequisites

Onea at 09:37, 27 August 2021

2021-08-27T09:37:19Z

Onea at 09:37, 27 August 2021

2021-08-27T09:37:09Z

Onea: /* How to install */

2021-08-20T14:11:11Z

‎How to install

Onea: /* How to install */

2021-08-20T14:10:55Z

‎How to install

Onea at 14:10, 20 August 2021

2021-08-20T14:10:36Z

Onea at 09:18, 20 May 2021

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 =How to install=

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← Older revision		Revision as of 09:37, 27 August 2021
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−	{{warning\|This installation guide is for Windows installations only!}}	+	{{warning\|This installation guide is for Windows installations only!}}<br/>

	=Prerequisites=		=Prerequisites=

← Older revision		Revision as of 09:37, 27 August 2021
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	# Click "Next"		# Click "Next"
	# Click "Finish" to finish the setup		# Click "Finish" to finish the setup
		+
		+	=Updates=
		+	Whenever there's a new version of Synqup available it will try to update all installed clients automatically. But sometimes this doesn't work because of settings on the computer where Synqup is installed. In that case there are 2 options: you can either manually update Synqup every time there's a new version, or you can adapt your computer settings so automatic updates are happening.
		+
		+	==Manual updates==
		+	To manually update Synqup you have to install the latest version (which can always be found [https://s3.eu-west-1.amazonaws.com/onea.downloads/synqup/production/Synqup-Setup.exe here]).
		+
		+	==Automatic updates==
		+	In order for the automatic update to work, Synqup needs sufficient rights. Please check these settings so Synqup is able to automatically update:
		+	# The user which is used to run the Synqup service has to have writing rights on the Windows TEMP folder (which is usually located at "C:\WINDOWS\TEMP", unless set otherwise)
		+	# The user which is used to run the Synqup service has to have writing rights on the Synqup folder (which is usually located at "C:\Program Files (x86)\Synqup"
		+	# The user which is used to run the Synqup service has to have the rights to extract ZIP files
		+	# The firewall has to allow all files from following URL: https://s3.eu-west-1.amazonaws.com/onea.downloads/synqup/production/*

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 # A browser window will open, move the Synqup application a bit to another side of your screen so you're able to see the contents of the browser window
 # In the browser window, login with your BilltoBox credentials
-<br/>{{warning|If you accidentally closed the Synqup application during this whole process you have to start the Synqup authenticator application again (either via the desktop shortcut, or via the Windows icon at the bottom and search for "Start Synqup Authenticator") and start again from the first step. Otherwise logging in with BilltoBox via the browser window won't work!}}
+<br/>{{warning|If you accidentally closed the Synqup application during this whole process you have to start the Synqup authenticator application again (either via the desktop shortcut, or via the Windows icon at the bottom and search for "Start Synqup Authenticator") and start again from the first step. Otherwise logging in with BilltoBox via the browser window won't work!}}<br/>
 The Synqup application is now successfully linked to your BilltoBox account. You can verify this by looking at the Synqup screen, which should now display your name. It's now safe to close the Synqup application window. Choose the ''"Close"'' button to do this.

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 =How to install=
-First off, you'll need to download the installation file. Which can be found [https://s3-eu-west-1.amazonaws.com/onea.downloads/synqup/dev/gvhoecke/Synqup-Setup-2.0RC1.exe here].<br/>
+First off, you'll need to download the installation file. Which can be found [https://s3.eu-west-1.amazonaws.com/onea.downloads/synqup/production/Synqup-Setup.exe here].<br/>
 <br/>
-Once the file is downloaded, open your Downloads folder and double click the "''Synqup-Setup-2.0RC1''" file. This will ask you if you want to allow this app to make changed on your device. Click "''Yes''" and wait until the installation wizard opens. From there on, follow these steps:
+Once the file is downloaded, open your Downloads folder and double click the "''Synqup-Setup''" file. This will ask you if you want to allow this app to make changed on your device. Click "''Yes''" and wait until the installation wizard opens. From there on, follow these steps:
 # If needed, select another installation folder than the default one
@@ Line 27: / Line 27: @@
 Finally, click ''"Finish"''.<br/>
 <br/>
-To make sure Synqup starts properly, and to complete the setup with your BilltoBox account, follow these steps:<br/>
+Synqup is now completely installed, but not configured yet. After a few seconds the application will provide you with a popup screen where you're able to configure the setup further. Follow these steps in order to completely configure Synqup:
-# Click the Windows logo icon at the bottom of your screen
+# Select your country using the dropdown you see in the popup screen
-# Look for the ''"Start Synqup"'' application
+# Click the "Next" button at the bottom
-# Click on the ''"Start Synqup"'' application
+# Click the "Log in" button at the bottom
 # A browser window will open, move the Synqup application a bit to another side of your screen so you're able to see the contents of the browser window
-# Enter the username and password for you BilltoBox account in the browser window
+<br/>{{warning|If you accidentally closed the Synqup application during this whole process you have to start the Synqup authenticator application again (either via the desktop shortcut, or via the Windows icon at the bottom and search for "Start Synqup Authenticator") and start again from the first step. Otherwise logging in with BilltoBox via the browser window won't work!}}
-# Click the ''"Login"'' button
+# In the browser window, login with your BilltoBox credentials
-# You'll be logged in into the BilltoBox application in the background, once that's succeeded you get a screen which says your login was successful
 The Synqup application is now successfully linked to your BilltoBox account. You can verify this by looking at the Synqup screen, which should now display your name. It's now safe to close the Synqup application window. Choose the ''"Close"'' button to do this.
-<br/>{{info|If you accidentally close the Synqup application after clicking the ''"Login"'' button, there's no need to worry. As long as you didn't link it to your BilltoBox account it will automatically open again}}<br/>
+=Linking BilltoBox to Synqup=
-{{warning|If you closed the Synqup application when the browser window was already open, you need to click the ''"Log in"'' button in the Synqup application again. Otherwise logging in with BilltoBox via the browser window won't work!}}
+In order to make Synqup process your BilltoBox documents we still have to configure the companies you would like to have Synqup enabled for. Before, we already have linked Synqup to your BilltoBox account, but it still doesn't know which files it has to process. Follow these steps to set that up: