Logon to 1Archive - Revision history

Onea at 13:50, 5 January 2022

2022-01-05T13:50:10Z

2022-01-05T13:47:44Z

‎Forgot password or reset Two-Factor Authentication

2022-01-05T12:57:32Z

2021-12-21T12:35:41Z

2021-12-21T12:32:28Z

‎First time use

2021-12-21T12:12:13Z

2021-12-21T12:10:01Z

‎Existing users

2021-12-21T10:56:16Z

‎First time use

2021-12-21T10:53:23Z

‎First time use

2021-12-21T10:49:40Z

← Older revision		Revision as of 13:50, 5 January 2022
Line 67:		Line 67:

	<br/>{{info\|If you didn't receive an e-mail with a validation code within 5 minutes, please check your spam folder.}}<br/>		<br/>{{info\|If you didn't receive an e-mail with a validation code within 5 minutes, please check your spam folder.}}<br/>
		+	<br/>[[image:forgot-password-1.png\|link=\|250px]] ->
		+	[[image:forgot-password-2.png\|link=\|300px]] ->
		+	[[image:forgot-password-3.png\|link=\|300px]] ->
		+	[[image:forgot-password-4.png\|link=\|250px]] ->
		+	[[image:forgot-password-5.png\|link=\|200px]]<br/>

← Older revision		Revision as of 13:47, 5 January 2022
Line 57:		Line 57:
	# Click "Send"		# Click "Send"

−	<br/>{{info\|If you didn't receive an e-mail with a validation code within 5 minutes, please check your spam folder.}}	+	As from here the steps to perform differ depending upon what you want to do. If you just wanted to reset your password, you can enter the 6 digits code from your authenticator app in the screen you got and click the "Login" button. If you wanted to reset your Two-Factor Authentication, you still have to perform these additional steps:
		+
		+	# Click the "Recover" button below the "Login" button
		+	# Enter the 6 digits validation code you received in your mailbox
		+	# Click "Send"
		+	# Scan the QR code with your authenticator app
		+	# Enter the 6 digits validation code your app provides you with
		+	# Click "Continue"
		+
		+	<br/>{{info\|If you didn't receive an e-mail with a validation code within 5 minutes, please check your spam folder.}}<br/>

@@ Line 12: / Line 12: @@
 This means you don’t need to login again when you're revisiting the site after closing your browser.<br/>
 <br/>
-{{Warning|In case you clicked “Logout”, you have to login again.}}
+{{Warning|In case you clicked “Logout”, you have to login again.}}<br/>
 If you were inactive for 30 minutes, 1Archive will tell you that your session is expired. Click "Login" to login again. Following message appears on the screen:<br/>
 <br/>
@@ Line 51: / Line 47: @@
 ===Without BilltoBox/Banqup account===
 Your credentials were migrated, you can still use the email address and password just like you did before to log in into 1Archive.

@@ Line 35: / Line 35: @@
 [[image:no-user-yet.png|link=|400px]]}}<br/>
-Once you account in 1Archive is created you will be able to login with it. But there are still some steps that you will need to perform before you are able to access the platform.
+Once your account in 1Archive is created you will be able to login with it. But there are still some steps that you will need to perform before you are able to access the platform.
 # The first thing you will be asked is to setup two-factor authentication. Choose one of both options, for documentation purposes on this wiki we will only describe the first one
 # Next, you'll have to enter a recovery email address. Make sure you fill in a different email address as the one you used to create your account with. This is for safety measures

@@ Line 34: / Line 34: @@
 <br/>{{warning|You still need to request your account in the 1Archive platform, otherwise you won't be able to log in. If you get the following screen, please contact us at onea-support@unifiedpost.com and request your 1Archive account by providing us the email address you used to create your account above.<br/>
 [[image:no-user-yet.png|link=|400px]]}}<br/>
 ==Existing users==

@@ Line 14: / Line 14: @@
 {{Warning|In case you clicked “Logout”, you have to login again.}}
 <br/>
-Use the “Forgot password?” link if you have forgotten your password. An e-mail with a recovery link will be sent to the e-mail address which was defined for the requested user.
+Use the “Forgot password?” link if you have forgotten your password. An e-mail with a code for resetting your password will be sent to the email address you provided.
 <br/>{{info|If you didn't receive an e-mail within 5 minutes, please check your spam folder.}}

← Older revision		Revision as of 12:10, 21 December 2021
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	==Existing users==		==Existing users==

−	If you already had an account in 1Archive before the 21st of December 2021, the way of logging in changed.	+	If you already had an account in 1Archive before the 21st of December 2021, the way of logging in changed. There's also another difference if you already had a BilltoBox or Banqup account.
		+
		+	===With BilltoBox/Banqup account===
		+	From now on you can safely use the credentials you were using before for logging in into BilltoBox/Banqup to login into 1Archive.
		+
		+	===Without BilltoBox/Banqup account===
		+	Your credentials were migrated, you can still use the email address and password just like you did before to log in into 1Archive.

← Older revision		Revision as of 10:56, 21 December 2021
Line 34:		Line 34:
	<br/>{{warning\|You still need to request your account in the 1Archive platform, otherwise you won't be able to log in. If you get the following screen, please contact us at onea-support@unifiedpost.com and request your 1Archive account by providing us the email address you used to create your account above.<br/>		<br/>{{warning\|You still need to request your account in the 1Archive platform, otherwise you won't be able to log in. If you get the following screen, please contact us at onea-support@unifiedpost.com and request your 1Archive account by providing us the email address you used to create your account above.<br/>
	[[image:no-user-yet.png\|link=\|400px]]}}<br/>		[[image:no-user-yet.png\|link=\|400px]]}}<br/>
		+
		+	==Existing users==
		+
		+	If you already had an account in 1Archive before the 21st of December 2021, the way of logging in changed.

@@ Line 27: / Line 27: @@
 Users who never used the Onea platform before can easily create their account themselves. In order to do this, go to the 1Archive environment you wish to use and click the "Create account" button below the "Login" button. Either use one of the digital ID's to login, or provide your personal details and click the "Continue" button. You will receive an email with a code you have to fill in in the screen you get next.
-<br/>{{warning|The code you receive via email is only valid for 10 minutes, so make sure you use it before it expires!}}<br/>
+<br/>{{warning|The code you receive via email is only valid for 10 minutes, so make sure you use it before it expires!}}
 <br/>[[image:login-screen.png|link=|300px]] ->
 [[image:create-account.png|link=|300px]] ->
 [[image:2fa-screen.png|link=|300px]]<br/>

@@ Line 20: / Line 20: @@
 If you were inactive for 30 minutes, 1Archive will tell you that your session is expired. Click "Login" to login again. Following message appears on the screen:<br/>
 <br/>
-[[image:session_expired.png|link=]]
+[[image:session_expired.png|link=]]<br/>